Assistant Branch Manager - Nailsea Branch

Kellaway Building Supplies aims to be the Merchant of Choice for Employees, we do this through our culture and safety but also by rewarding our teams for their efforts, commitments and dedication. Kellaway Building Supplies and the Kellaway Group of businesses are ambitious and have a strong and determined approach to growth.  To support this growth and to achieve our strategic company goals we have many development opportunities available at all levels of the business.

Salary £27,500-28,500 depending on skills and experience, plus bonus and benefits 

Hours:

• Basic 42.5 hours Monday to Friday from 7:30am to 4:30pm
• Saturday mornings on a rota basis 8:00am to 12:00pm
• Some Bank Holidays
• Stocktake weekend once a year
• At this level a flexible approach to working hours is expected

Pay & benefits:

• Job security
• Extensive opportunities for career development
• Annual performance bonus
• A very generous holiday package with additional buy and sell scheme
• Healthcare Cash Plan
• Contractual sick pay scheme
• Group pension scheme
• Free life insurance scheme
• Cycle to work scheme
• Employee Assistance Programme including:
• Unlimited 24/7 Remote GP appointments
• Unlimited Mental Health Support
• Bereavement Counselling
• Physiotherapy consultations
• Medical Second Opinion
• Financial and Legal Support
• Wellbeing Content and Assessments
• 1-2-1 Lifestyle Coaching sessions
• Savings and Discounts

Main purpose of job:

• Work with the branch manager on all aspects of trading and branch management to grow the business and assist in achieving targets
• Ensure that the branch delivers the highest level of customer service
• Take responsibility for management of the branch in the absence of the branch manager

Main requirements of job:

• Sales/customer service experience in merchant or a related industry desirable
• Experience of transport management desirable
• Organisation, communication and people management skills essential and must be team oriented

Main tasks of the job:

• Directly overseeing sales staff on internal sales desk and shop area
• Meeting sales targets
• Efficient sales, order and delivery procedures
• Working with suppliers, and using the company’s preferred suppliers
• Management of branch team
• Managing the branch transport
• Ensuring branch operations comply with company policy and current legislation

If you're interested, please email your CV at jobs@kellway.co.uk and answer following questions:

• What do you think the key ingredients are to providing excellent customer service?
• Briefly describe a situation in which you were a member of team. What did you do to positively contribute to the team?
• Describe a situation where you demonstrated good communication skills. What did you do and what were the effects of this?