Internal Sales Assistant – Bedminster Branch

Kellaway Building Supplies aims to be the Merchant of Choice for Employees, we do this through our culture and safety but also by rewarding our teams for their efforts, commitments and dedication. Kellaway Building Supplies and the Kellaway Group of businesses are ambitious and have a strong and determined approach to growth.  To support this growth and to achieve our strategic company goals we have many development opportunities available at all levels of the business.

Salary £26,500-28,000 depending on experience, plus overtime, bonus and extensive benefits package

Pay & benefits:

• 33 days holiday (including bank holidays) with additional buy and sell scheme
• Extensive opportunities for career development
• Monthly performance bonus
• Contractual sick pay scheme
• Group pension scheme
• Free life insurance scheme
• Cycle to work scheme
• Employee Assistance Programme including:
• Unlimited 24/7 Remote GP appointments
• Unlimited Mental Health Support
• Bereavement Counselling
• Physiotherapy consultations
• Medical Second Opinion
• Financial and Legal Support
• Wellbeing Content and Assessments
• 1-2-1 Lifestyle Coaching sessions
• Savings and Discounts

Hours:

• Basic 40 hours Monday to Friday between 7:30am and 5:00pm
• Saturdays on a rota basis 8.00am – 12.00noon
• Stocktake weekend with paid overtime
• Some Bank Holidays with paid overtime

Main purpose of job:

• Selling to customers over the internal sales desk & sales counter
• Dealing with existing and prospect customers on the telephone and taking orders
• Management of customer sales ledger
• Dealing promptly and efficiently with queries
• Taking and processing correctly customers' telephoned orders
• Advising customers
• Handling customers' payments
• Liaison with suppliers and purchasing stock within the company's timescale criteria

Main requirements of job:

• Customer service skills essential
• Sales and negotiation skills essential
• Experience in general building materials or related industry
• Good telephone manner
• Good administrative and communication skills

If you're interested, please email your CV at jobs@kellway.co.uk and answer following questions:

• What do you think the key ingredients are to providing excellent customer service?
• Briefly describe a situation in which you were a member of team. What did you do to positively contribute to the team?
• Describe a situation where you demonstrated good communication skills. What did you do and what were the effects of this?