Operations Supervisor – Lockleaze Branch

Kellaway Building Supplies aims to be the Merchant of Choice for Employees, we do this through our culture and safety but also by rewarding our teams for their efforts, commitments and dedication. Kellaway Building Supplies and the Kellaway Group of businesses are ambitious and have a strong and determined approach to growth.  To support this growth and to achieve our strategic company goals we have many development opportunities available at all levels of the business.

Salary £28,080.00 plus overtime, bonus and benefits

Hours:

• Basic 45 hours worked
• Monday to Friday hours between 7:30am and 5:00pm
• Saturdays on a rota basis 8.00am to 12.00noon with paid overtime
• Some Bank Holidays on a rota
• Stocktake weekend

Pay & benefits:

• Job security
• Extensive opportunities for career development
• Annual performance bonus
• A very generous holiday package with additional buy and sell scheme
• Contractual sick pay scheme
• Group pension scheme
• Free life insurance scheme
• Cycle to work scheme
• Employee Assistance Programme including:
• Unlimited 24/7 Remote GP appointments
• Unlimited Mental Health Support
• Bereavement Counselling
• Physiotherapy consultations
• Medical Second Opinion
• Financial and Legal Support
• Wellbeing Content and Assessments
• 1-2-1 Lifestyle Coaching sessions
• Savings and Discounts

Main purpose of job:

• Supervision of the distribution and control of the yard and warehouse stock; ensure compliance with all health and safety procedures including overseeing yard team to ensure
• Ensure good quality of service to customers, suppliers and colleagues.
• To lead and manage the yard staff through effective delegation
• Suppliers vehicles to be unloaded quickly, safely and without any damage
• Ensure all vehicles are loaded efficiently and correct
• Ensure stock management and rotation
• Maintain plant and machinery
• Ensure Health and Safety is adhered to at all times
• Ensure security within the yard is of a high standard

Main requirements of job:

• Customer Service skills
• Communication skills
• Delegation skills
• Supervisory experience
• Literacy / Numeracy skills
• Ability to work on own initiative or as part of a team
• Good organisation skills
• Basic product knowledge
• Counterbalance forklift experience

If you're interested, please email your CV at jobs@kellway.co.uk and answer following questions:

• What do you think the key ingredients are to providing excellent customer service?
• Briefly describe a situation in which you were a member of team. What did you do to positively contribute to the team?
• Describe a situation where you demonstrated good communication skills. What did you do and what were the effects of this?