Cintra Instructions
  1. You will receive an email to confirm that your account has been created and providing your username from Kellaway@ciqss.co.uk – you will need to ensure that you receive emails from this address so check your spam filter
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  3. You will receive an email containing your password from Kellaway@ciqss.co.uk
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  5. Go to https://ciqss.co.uk/Kellaway/- you can access this on a desktop computer or on a device such as mobile phone or tablet
    1. Enter your username provided in Email 1
    2. Enter your password provided in Email 2
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  7. You will then need to change your password – choose something you will remember!
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  9. You will then need to set up and answer 3 security questions – again choose questions and answers you will remember! You will need this if you forget your password and you need to reset it.
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  11. You are then logged in to Kellaway Cintra iQ self-service
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  13. If you need any assistance in using Kellaway Cintra iQ self-service the help guides are located here https://help.cintra.co.uk/portal/en/kb/user-knowledge/self-service/standard-user
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  15. You can access your payslips and P60’s here
  16. If you leave, you will have a 90-day grace period where you will be able to access your payslips and P60’s in Kellaway Cintra iQ self-service, so you will need to use this time to access and save them before your account is closed