Returns

We are happy to accept returns as long as the product provided is returned in a re-sellable condition, please make sure it is in it's original box with all accessories. 

Can I return an item/cancel a delivery?

Yes, we’ll be pleased to take back any items that are in a resellable condition within 14 days of purchase.

You can either:

  • Return it to your local branch with proof of purchase
  • Send the item back (at your expense) with proof of purchase

The return of perishable items (i.e. cement, plaster) will not be accepted.

Once the products have been returned, you will be refunded within 7 days. 

*Please note: there may be a small restocking fee, if this is the case, the branch will discuss this with you before accepting the return.