Sales Coordinator – Bedminster Branch

Kellaway Building Supplies aims to be the Merchant of Choice for Employees, we do this through our culture and safety but also by rewarding our teams for their efforts, commitments and dedication. Kellaway Building Supplies and the Kellaway Group of businesses are ambitious and have a strong and determined approach to growth.  To support this growth and to achieve our strategic company goals we have many development opportunities available at all levels of the business.

What We Offer:

• Competitive Salary: From £30,000 + monthly performance bonus and overtime pay
• Generous Holidays: 33 days holiday (including bank holidays) with additional buy and sell scheme
• Comprehensive Benefits:
• Contractual sick pay scheme
• Group pension scheme
• Free life insurance scheme
• Cycle to work scheme
• Employee Assistance Programme including:
• Unlimited 24/7 Remote GP appointments
• Unlimited Mental Health Support
• Bereavement Counselling
• Physiotherapy consultations
• Medical Second Opinion
• Financial and Legal Support
• Wellbeing Content and Assessments
• 1-2-1 Lifestyle Coaching sessions
• Savings and Discounts
• Career Growth: Full training, coaching and extensive opportunities for career development

Hours:

• Basic 40 hours Monday to Friday between 7:30am and 5:00pm
• Saturdays on a rota basis 8.00am – 12.00noon with paid overtime
• Stocktake weekend with paid overtime
• Some Bank Holidays with paid overtime and a day off in lieu

Your Role:

• This is a varied and hands-on role that combines front-line customer service with internal sales, account development, and branch administration responsibilities. The position is designed to flex with the operational needs of the business, providing exposure to key commercial activities and supporting the overall success of the branch.
• During peak trading periods, particularly in the mornings, you will take a role on the sales counter, ensuring customers are served efficiently, professionally and to a high standard. During quieter periods, the focus will shift to internal sales activity, including managing quotations, developing customer accounts, and proactively identifying opportunities to increase sales and margin.
• You will play an active role in supporting the branch across a range of commercial and operational activities, including:
• Delivering excellent customer service on the trade counter and over the telephone
• Preparing and following up quotations to maximise conversion and margin
• Building and developing strong relationships with customers
• Identifying new sales opportunities and supporting business development activity
• Supporting stock control, merchandising, and product availability
• Assisting with branch administration, delivery coordination and customer account management

What We're Looking For:

• We are keen to hear from individuals who:
• Are motivated to develop a career in sales and branch operations
• Demonstrate strong customer service and communication skills
• Have a proactive and commercially aware approach
• Are organised, reliable, and able to work in a fast-paced environment
• Demonstrate flexibility to support different areas of the branch as required